Reduced service due to Coronavirus

Reduced service due to Coronavirus

24th March 2020




If you visit our office with an urgent enquiry you will be seen by a receptionist or adviser and there will be Covid-19 mitigation procedures in place. If you are able to phone or email instead you are encouraged to do so.  

For advice please contact us as below:-

                    Telephone:  01397 705311 (Lines open 10am - 4 pm Monday to Friday)

Please leave a message if we are busy and someone will call you back as soon as possible.

email :

Contact us online:


Alternatively :

For Help to Claim Universal Credit call: 08000232581

For benefits advice call the Money Talk Team on 08000857145

For general information relating to the Coronavirus crisis visit

or for advice online visit

We appreciate your patience and understanding during this challenging time.